Getting What You Pay For
No one likes paying for expensive things. More so, there’s nothing worse than paying big bucks for something that just doesn’t live up to your expectations.
At Grand Group Australia, we make sure every second you spend with us, right from the initial phone call through to the installation process, is worth every cent you pay. . .AND MORE!
Customer service like no other
When choosing Grand Group Australia as your solar panel provider, be prepared to experience customer service like no other.
Our team consists of qualified Solar Assessors, Installers and a five-star Customer Service Team based right here in Sydney. Whilst we can teach anyone how to measure a roof or take a phone call, what we can’t teach is PASSION! and you will never find a more passionate team than the one here at Grand Group.
We are known for going above and beyond when it comes to helping you throughout the entire solar system process.
“If I can save them a phone call by going the extra mile, you can be sure that I will”, Sarina Harbouki, one of our call centre agents.
The Clean Energy Council (CEC) is a not-for-profit, membership-based organisation that advocates for increasing demand and raising awareness of solar energy. They are also constantly working to increase integrity and raise standards in the industry for consumers.
Anyone who works in or supports the solar energy sector can become a member of the CEC. Easy, right?
However, becoming a CEC Approved Solar retailer requires a bit more than just that. We must comply with a strict code of conduct and commit to solar industry best practice. For us here at Grand Group Australia, following these standards means business as normal.
Best performance with Seraphim solar panels
At Grand Group Australia, we choose Seraphim for many of our solar installations as they invest highly in innovation to ensure their panels are cutting-edge, efficient and long-lasting. It is extremely important to us that our customers have the same confidence in our solar panels as we do. Here’s why:
- Due to advanced PERC technology, our modules are 10% more powerful than standard modules making them highly efficient
- Lower operation temperature makes our modules more reliable with less hot spot heating risk
- Better shading response resulting in a higher yield
- Aesthetic and appealing design available with the option of a black frame
We can’t forget to mention the very generous warranties we offer at Grand Group Australia. Our high-quality solar panels are backed by a very generous product and performance warranty of 25 years, along with a 15-year warranty on workmanship. As well as this, we offer a 10-year extendable warranty on all Solar Inverters.
Get a solar panel cost tailored to your circumstances
At Grand Group Australia, we offer a FREE assessment for every client we work with to assess your individual circumstances and give you an accurate quote for your solar panels.
Contact us to book a free assessment with one of our trained assessors so we can provide you with the best possible solution for your household needs.